Effective Date: March 25, 2025
1. Introduction
Welcome to Altura Real Estate (“Company”, “we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. It also outlines your rights regarding your data in accordance with Dubai’s data protection laws, GDPR, CCPA, and other relevant regulations.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, nationality, and any other details you provide when registering, inquiring, or making a transaction.
- Property Preferences: Your interests in specific real estate listings, investment preferences, and budget range.
- Transaction Details: Information related to property purchases, rentals, or agreements made through our platform.
- Technical Data: IP address, device type, browser information, and location data collected through cookies and tracking technologies.
- Communication Data: Records of inquiries, emails, chat messages, and phone conversations with our team.
3. How We Use Your Information
We use your data to:
- Provide real estate listings and services tailored to your preferences.
- Facilitate property transactions, consultations, and investment opportunities.
- Improve our website’s functionality and user experience.
- Send property alerts, marketing emails, and newsletters (you can opt out anytime).
- Comply with legal obligations and prevent fraud.
4. How We Share Your Data
We do not sell your personal data. However, we may share your information with:
- Real Estate Partners & Agents: To facilitate property transactions.
- Third-Party Service Providers: Such as website hosting, payment processors, and marketing tools.
- Legal Authorities: If required by law or for fraud prevention.
5. Cookies & Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. Data Storage & Security
We store your data securely on encrypted servers and implement strict security measures to prevent unauthorized access, disclosure, or loss.
7. Your Data Rights
Under GDPR, CCPA, and Dubai’s data laws, you have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications.
To exercise your rights, please contact us at info@altura-website.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Altura Real Estate, Dubai, UAE
Email: info@altura-website.com
Phone: +971 55 123 4567
