Our Scope of Service
Property Marketing
Comprehensive promotion across leading property portals, targeted social media campaigns, and distribution to our vetted client database. All core marketing costs covered by Altura.
Tenant Viewings & Screening
Accompanied viewings by market specialists, plus thorough tenant background and reference checks to protect your investment.
Tenancy Contract Drafting
Contracts prepared by our experienced team to protect both landlord and tenant rights and ensure regulatory compliance.
TAQA Registration
We complete TAQA registration and contracts on your behalf. Note: TAQA connection fees are payable by the property owner.
Dedicated Property Manager
A single point of contact for your property — overseeing tenant relations, maintenance coordination and all day-to-day enquiries.
Check-In & Check-Out
We attend move-in and move-out inspections with tenants and document property condition to safeguard deposits.
Inventory Management
Detailed condition reports at check-in used to assess any damage at check-out, protecting both owner and tenant interests.
Rent Collection & Banking
Collection and secure deposit of rental payments into the landlord’s nominated account, with transparent reporting.
Tenant Obligation Monitoring
We ensure tenants comply with tenancy agreement terms and act promptly to resolve breaches where necessary.
Dispute Resolution
Acting as an impartial intermediary, we work to resolve landlord-tenant disputes quickly and fairly.
